Employment Law & HR Support for Franchised organisations
Many franchise owners share the same dream!
Firstly, they want to be seen as one of the best franchisees by the Franchisor so that they will be the first to be considered when further franchise opportunities arise and secondly, they want the business to operate to such a high standard that they are not actually needed. This will enable them to focus on developing the business for the long term, focus on developing other business interests and/or just enjoying the rewards for the hard work/risk involved in taking on a franchise.
Franchise owners however will never be able to achieve this dream if they have under-performing managers within the team. Under-performing managers do not maximise on all sales opportunities, operating costs are generally higher and they certainly do not develop their people. Under-performing managers also tend to be high maintenance both physically (monitoring and managing) and mentally (stress and frustration).
Our Aim & Mission: A competent Manager in every store
A typical Franchise owner’s skill and passion nearly always lies in ‘entrepreneurialism’ and business development, and not in manager development (manager coaching and training) and performance management (objectives, performance planning, formal procedures). This has resulted in many franchise managers under-performing because they have not been given adequate ‘manager development’ training. Not a real issue when business is good, but under-performing managers are a major issue when business is tough.
We support Franchise owners in:
- Finding good managers
- Inducting new managers into the Culture
- Developing existing managers
- Succession planning
- Managing poor performing managers